1. Information We Collect
We collect information you provide directly when you place an order, create or use an account, contact our support team, subscribe to communications, or interact with our store.
- Contact details, such as name, email address, phone number, billing address, and shipping address.
- Order details, such as purchased products, order history, delivery preferences, and support notes.
- Payment-related information processed securely by payment providers. We do not store full payment card numbers.
- Technical information, such as browser type, device type, IP address, approximate location, pages viewed, and interaction data.
2. How We Use Information
We use personal information to operate VORNEXPARTS, process purchases, deliver orders, provide support, maintain store security, and improve the shopping experience.
- To confirm, process, ship, and update you about your order.
- To answer questions about automotive parts, car accessories, compatibility, installation, shipping, returns, or product care.
- To detect fraud, prevent unauthorized activity, and maintain secure checkout operations.
- To improve site performance, product presentation, customer experience, and support quality.
- To send service messages or marketing communications when permitted by law or your preferences.
3. Cookies and Similar Technologies
Our store may use cookies, pixels, tags, and similar technologies to keep the site functional, remember preferences, analyze traffic, measure performance, and support secure checkout.
You can adjust cookie settings in your browser. Some settings may affect store functionality, including cart, checkout, account, and preference features.
4. Sharing Information
We share information only when needed to operate our store, fulfill your order, comply with legal obligations, protect our rights, or provide requested services.
- Store platform, hosting, checkout, analytics, fraud prevention, and payment service providers.
- Shipping, delivery, and logistics partners needed to complete order fulfillment.
- Customer support and communication providers used to respond to your requests.
- Legal, regulatory, or safety parties when required by applicable law or to protect rights and security.
5. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud, comply with legal obligations, and enforce store policies.
Retention periods may vary depending on the type of information, the purpose of processing, legal requirements, and operational needs.
6. Your Privacy Choices
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also be able to opt out of certain marketing communications.
To review available options, visit Your Privacy Choices or contact us through Contact Support.
7. Security
We use reasonable technical, administrative, and organizational measures designed to protect personal information. However, no online system can be guaranteed to be completely secure.
Please keep account credentials private and contact us promptly if you believe your interaction with our store is no longer secure.
8. Children’s Privacy
VORNEXPARTS is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can review and take appropriate action.
9. International Visitors
If you access our store from outside the United States, your information may be processed in locations where our service providers operate. By using our store, you understand that privacy laws may differ from those in your location.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or service changes. The updated version will be posted on this page with the revised effective date when applicable.
11. Contact Information
For privacy questions, customer support, or requests related to your information, contact VORNEXPARTS using the details below.
- Email: info@vornexparts.online
- Phone: 7168992909
- Address: 34 Highland Ave, Yonkers, NY 10705